T
he sudden emergence of the Covid-19 virus in the beginning of 2020 changed the
landscape of the human lifestyle. It has drastically changed so many different aspects of life that
society was so accustomed to. Arguably, one of the most major impacts was on human
interaction and relationships. Human connection being such an important part of survival, our
ability to build and maintain connections had to be severely adjusted, especially with the
lockdown and increased social distancing rules. For a couple years following that, special
occasions that required giving gifts, such as holidays, birthdays, weddings and numerous more,
all were impacted in a way that the whole procedure needed to be changed. This paper will
explore the different ways in which society adjusted to giving gifts in compliance with the
restrictions of the Covid-19 pandemic.
Gift-giving is a vital part of maintaining relationships, it is one of many ways to show the
value of the relationship and express care. However, during the pandemic, with stores being
closed or having limited hours of operation or going out of business during lockdowns. People in
North America started cutting back on what they are purchasing and for whom. Several families
were forced to re-examine traditional gift exchange practices because of the pandemic (Bhattarai,
2021). The shifting consumer market has been accelerated by the rising cost of goods as well as
supply chain disruptions which have resulted in low product inventory.
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In these past few holiday
seasons, consumers have purchased and given cash or gift cards as an alternative means of gift
giving compared to tangible items (Bhattarai, 2021). Additionally, many consumers relied on
Amazon solely for all their presents as Covid-19 restrictions made it near impossible to
physically purchase items in store.
Furthermore, as the global economy slowed down in February of 2020, supply
disruptions that began in China and spread worldwide, preceding a subsequent surge in demand leaving
companies worldwide vulnerable to supply chain and production strategy mistakes (Shih,
2020). As the manufacturing process slowed down, it resulted in the gift-giving industry and
likewise consumers dealing with substantial collateral damage. In response, consumers needed to
get creative with their gift-giving ideas, with some people starting personal businesses making
homemade, personalized products for others to purchase, such as customized masks and other
personal protective equipment, amongst many other uncommon items for gifting. This led to
increased traffic to Etsy’s website, resulting in an increased number of Etsy businesses and sales,
when compared to other more reputable companies. Several companies also reported being sold
out of items for an extended period of time yielding in low inventory stock, leaving consumers
scrambling to find alternative gifts in time for their loved ones on special occasions. Due to
international border closures, products were not able to be shipped out to customers in a timely
manner, leading to a shift in the products that used to be traditionally given as gifts.
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Moreover, the nature of the products that were now being given as gifts was modified to
fit the current pandemic situation. People started opting for more practical and logical gifts for
their loved ones, instead of flashy and eye-catching presents. During these unprecedented times,
there was an increased focus on caring for family and relationships, people preferred to give gifts
that would be more meaningful and could be utilized in a practical manner during the pandemic.
Products such as protective gear, gift cards to grocery stores and gas stations, as well as office
equipment for those that were working remotely from home are just a small representation of
possible gifts that became popular. Therefore, consumers preferred to buy helpful gifts that the
recipients considered necessities (Marinho, 2021).
Seeing fellow citizens and those less
privileged, many people felt the urge to help out in any way that was possible. Furthering the
intent of giving practical and useful presents to relieve some stress during difficult times and express
their care in a new way. In addition to that, since the employment rate was on a steep
decline and several paychecks were cut, people gave more thought about what their limited
financial resources were allocated to.
Online shopping became an increased societal norm, which led to consumers flocking to
online retailers. In response, many companies started to replicate the Amazon business and
delivery model, such as Walmart and Target. Sales for such companies started to sky-rocket as
consumers now had several options to make purchases from within their homes, alleviating the
strain and confusion that came with locating products during the pandemic. Subsequently, people
strayed away from customary gift-giving etiquette of the recipient receiving the gift personally
from the giver. Instead, consumers opted to have items shipped and delivered to the recipients’
doorstep. Thus, dwindling the emotional connection between loved ones when exchanging
presents on momentous occasions.
Given the remarks mentioned previously, it is apparent that the Covid-19 pandemic
drastically altered the course of consumer behaviors and the manufacturing industry alike. Even
as the severity of the pandemic protocols lessens, the impact that it has had on society still
consistently persists and has become the new “norm”. Regardless, people will always value the
importance of relationships and want to continue to maintain them. Even though the physical
aspects of human interaction may have been replaced, people proceed with inventive gift-giving
behaviors that are in regards with the ever-changing Covid-19 restrictions. Regardless of
whichever method, it is done, whether traditionally or untraditionally, gift giving will forever
play an important role in our society and within our relationships with others.
Soha Rahman
Psychology Blogger,
The Shared Secrets Lab,
GiftAFeeling Inc.
Read The Official Research Paper On - The Effect of the Covid-19 Pandemic on Gift-Giving