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FAQs

Everything you need to know about samples, shipping, production time, imprinting techniques, returns, and bulk orders.

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All our products come with a Triple Peace-of-Mind Guarantee™

  • “It’s On Time or We Pay You A Penalty” Guarantee

    Deadlines matter. Whether it’s a last-minute 24-hour rush or a big event months away, we guarantee your order will arrive on time. If it doesn’t, we pay you $250 as a penalty.

  • “You’ll Love It or We’ll Redo It” Guarantee

    No more guesswork or ugly surprises. You can get unlimited free samples, even logo-imprinted samples, and printed proofs for approval before starting the bulk production. If the product isn’t exactly what you signed off on, we’ll redo it at no cost.

  • Price-Lock Guarantee (365 Days)

    Budgets shouldn’t keep you up at night. When you order with us, we lock in your pricing for a full year. That means no sudden hikes or hidden costs, just predictable, stress-free reorders.

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Get your own dedicated account manager

Buying promotional products can be overwhelming, but we have made it easier than ever. Try out our FREE personalized service!

  1. Eliminate guesswork.
  2. Get personalized service that fit your needs.
  3. Simplified order processing.
  4. On-time delivery guarantee or products are free.
  5. Consultation with experienced product experts.
  6. Rigorous quality control.
  7. Consistent quality guarantee.
  8. Get $250 grants, set up $250 referral program, custom company stores, YETI & Stanley gifting program, branded swag boxes, event sponsorships & rebates, and much more!
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