Refund & Return

Misprinted, Damaged, or Defective Item:

Claims to be submitted within 2 weeks of receiving the item.

Misspelled Item

Please reach out to us within 2 hours of ordering for any misspellings on your end for correction. Once the item is in production, no refund or exchange will be provided.
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Wrong Address

If wrong address is provided by you then you will be have to repay for the reshipping. Otherwise, it's us! :)

Unclaimed at Your Address

If the items returns back unclaimed from your address then you will have to repay for the reshipping.

Wrong Size

Please throughly review our size guide on every product page. We follow the industry standard sizes and it's extremely rare that our customers have issues with the size. No size exchanges or returns would be offered since the products are printed and personalized just for you! :)

Shipment Delays

We try our best to print/product your products on the same day as you order and ship them by the next day. For shipping, we use UPS, FexEx, Purolator, and other well known carriers. However, there could always be delays due to numerous reasons; thus, for delays in-transit, we are not responsible. That said, 99.78% of our orders get shipped within the estimated shipment time mentioned on our products page! :)

Give something back...

The returned items are donated to a charity of your choice, and any damaged apparel will be donated to animal shelters for their needs. The charity options will be provided to you when you contact us for an item return.

Here's How You Can Return An Item:

First of all...

Reach out to us here and write explain the issue.
OR
Write us in the chatbox on the bottom of your screen

Then...

We will provide you a return shipment label of USPS or other shipper that's convenient for you.

And finally...

Drop off the item at the designated carrier's (the one whose shipment label is provided) location.

Note: We will start the refund or exchange process after we have received the returned item and have verified the issue.

See how we made our customer's gifting experience beyond amazing:

Gifted this personalized string bag to my girlfriend while she was going abroad to study tourism and she jumped in joy! She carries it everywhere now, and no complaints about the quality even though she uses it pretty rough while camping and doing outdoors. Thinking of gifting her a travel mug, hat, and hoodie of same design!

Jeff

Miami, US

"Gifted this personalized apron to my wifey, the best chef for Cobb salad, and can't express how happy she gets every time she wears it. Later got myself a t-shirt that goes well along with the apron's design and message!! Can't thank GiftAFeeling enough for the great gift they helped me design. It's been 7 months and she still gets overjoyed wearing it and making Cobb salad"

Alex

Toronto, Canada

I got this "Olivia" definition canvas board made for my bestie, Olivia, while she was away from her family and friends, and finding hard to find herself (even losing her identity). The definition said what felt about her, thinking that would give her the power to fight against this time, and it positively did!! She sent me this picture the next morning saying she is sticked to it. Can't be happier! :)

Kate

New York City, US

I got this hoodie for myself on the National Dogs day along with a personalized food bowl for the doggo. Wanted something exclusively for the evening walks as well as something that would keep me warm and comfortable, and this hoodie did exactly that. The quality is great, very comfortable and smooth, and so is the print quality. Washed it a few times, and the print isn't fading at all.

Joseph Pilon

Sydney, AUS

I gave a personalized bottle, bag, and a hat as a gift to my daughter when we made it to the women-open under 19 team in her university. Her name is Teresa, and thanks to GiftAFeeling design team who helped me design the illustration with her name. She has been using these for a while now with no issues. She loves carrying these to important matches as a brand ambassador of her own gears.

Sherry

London, UK

Gifted this personalized beach towel to my wife, Victoria, with her image and name on it, thinking this would be a very unique and useful gift. And I was right, she had never seen such a gift before, and was extremely happy. She has been gifting these to all her friends lately. Hoping we all have personalized towels for ourselves before the summer lol. Great job GiftAFeeling.com

Andy

California, US

I got this personalized Hoodie for my sister on her birthday, who is a radio jockey and loves hearing people's stories. She wears this to work, parties, home, everywhere. Thank you GiftAFeeling.com for the wonderful gift! I highly recommend their products, both quality and print up to the mark. And the delivery was also very timely.

Andre

Alberta, Canada

Got this baseball (bomber) jacket for my boyfriend stating "Jean's favorite pitcher". Now, all his teammates call him that. I was a little worried about the size and quality, but neither were the case. It fit perfectly and the quality is like the ones you get from Zara or H&M.

Sarah

NJ, US

I gifted this personalized gamer t-shirt to my roommate and gaming parter. And later got one for myself. Size fit perfectly, and the quality is great. The print did not get dull after washing which is great. Awesome gift!

Kevin

Toronto, Canada

My wife and I wanted to come up with something really special for our daughter's graduation, something that will make her this day forever. After searching through infinite websites for ideas and products, we came across GiftAFeeling.com. Finally, with GiftAFeeling's staff help, we created these amazing designs. All 3 of them were thrilled on the day of graduation.

Roger

Washington, US

I ordered this hat for myself while I was looking for some site that would allow me to design my own as of me being a graphic designer. I was surprised to know that GiftAFeeling offers embroidery on hats, while everyone else is merely printing over it. And this was my decisive factor to go for it. And I wasn't let down, the embroidery was amazing - clean and perfect in every sense!!!

Maria

NY, US

Sustainable & Green Products

Sustainability is not a mere tagline; it is a manta to us at GiftAFeeling. We do not mislead the customers into thinking we’re sustainable—aka greenwashing—we strive for a sustainable and greener environment through our actions, products, and recycling. Read below to see the steps we take to ensure a greener environment.

It starts with Choosing the right partners

Environment is a big deciding factor when we choose the products and their suppliers. Thus, to date, we have only found over 500 items that we deem green enough to put our stamp on. We choose the greenest and most sustainably-produced products in the world. No company can pay to be our partner.

Let us prove the above:

For instance, Bella & Canvas - our major production partner has invested heavily in manufacturing our products the most environmentally-efficient way as possible. Moreover, our team of auditors and environment experts keep paying surprise visits to their LA and South American production plants to make sure our standards don't slip. The following three factors are audited:

WATER REDUCTION

By using newer, more efficient dye machines, we use 7x less water than the average for clothing manufacturers, saving 24 million gallons a week. Any water we do use goes through a filtration system that allows it to be recycled.

ENERGY REDUCTION

We are a green company through and through - taking every opportunity we can to reduce our co2 emissions. If you take a quick tour around our headquarters you'll find we use solar energy to power our sewing and cutting facilities, motion-sensor LED lighting and skylights throughout each building, and electric car charging stations to encourage employees to go green.

VIRTUALLY ZERO WASTE

Our manufacturing facilities and LA Headquarters produce almost no landfill because we recycle pretty much everything that can't be turned into a tee. We've optimized our cutting to reduce plastic use, and excess fabric is recycled into a number of things like baby bibs or stuffing for upholstery. Let nothing go to waste! :)

Moreover...

We only print after you place an order:

This lets us avoid overproduction—excess items that don’t get sold and have to be thrown out or burned, which several retail giants do. With 92 million tons of textile going to waste in the fashion industry each year, a business model like this is a game-changer.

Our Equipments are also eco-friendly:

We’ve invested $27 million in state-of-the-art printing equipment. Also, we’re proud to partner with the specialists of DTG printing, Kornit. Thanks to their commitment to and efforts in sustainability, Kornit printers produce almost zero wastewater and use less energy, lowering our carbon footprint.

Furthermore...

Our Facilities themselves are Class A certified for sustainability:

We recycle (paper, cardboard, plastic, and batteries), and use energy-efficient LED lights in our offices and fulfillment centers, and we’re always looking for new ways to save energy. For instance, last year we moved our European production facility to a Class A building that’s built using the latest technologies to eliminate any energy waste.

And Finally...

The returned items are donated to a charity of your choice, and any damaged apparel will be donated to animal shelters for their needs. The charity options will be provided to you when you contact us for an item return.

It is estimated that during the holiday season, the amount of waste produced increases by 25%. That’s a lot of extra plastic, food waste, and other trash that ends up in landfills and harms the environment. With so much landfill and waste produced from the fashion and textile industry, let's not make this amazing gifting act one of those! :)

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Refund & Return

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