Custom Enamel Metal Cup 13-16oz: Custom Enamel Mug

• Super rush service: same-day production (Available)
• Rush service : 1-3 business-days production
• Standard production: 3-5 business-days
• Laidback service : 15-25 business days (best price)

For detailed information on timelines for different imprinting methods, please visit our FAQ page.

You can place an order in three different ways: 

1) Using our customization tool: This easy-to-use and 100% customized tool is available on most of our product pages and will provide you the best prices based on your selections. The price varies upon the product quantity, product color, number of imprint colors, and the timeline of delivery/pickup. 

2) Using the "Get Custom Quote" form: This option is available on all the product pages and you can simply fill the form to request quote, virtual proofs, or ask any questions to our sales account managers who will be replying to your queries over email. Once everything is discussed and you are ready to go ahead, you can request an invoice from our sales along with the virtual proofs.

3) Over email: Simply send us an email at hello@giftafeeling.com with all your requirements and our sales account managers will reply to your queries right away. Once everything is discussed and you are ready to go ahead, you can request an invoice from our sales along with the virtual proofs.

4) Over chat: You can also chat to our sales account managers using the chat widget available on the bottom right of the website on all pages. Again, you can ask all your questions and discuss all the concerns, and once everything is discussed and you are ready to go ahead, you can request an invoice from our sales along with the virtual proofs.

5) Over phone: You can call us at +1 (888) 994-4438 (sales extension #2) and one of our sales account managers will be able to assist you with your order right away. 

Once you place your order, you'll immediately receive an e-mail confirmation with your order number and a link to your customized product (virtual proof). If you have another artwork you'd like us to use or work from to create new art, simply reply to this e-mail and attach your art. Shortly thereafter (during business hours), you'll receive an email from the Customer Care representative who will be taking personal care of your order. This promotional products expert will fully review your order, make suggestions, confirm dates and review your artwork.  (remember, all of your artwork for an order is FREE. We don't charge for art design and prep!).

All the orders placed online on our website are shipped free of cost, no matter how big or small the order is. The shipping time varies between 1-3 business days in Canada and 2-5 business days in the USA. Expedited shipping is also available at an additional cost - just make a note in your order before placing it and our Customer Care team will be able accommodate your request as well as share the cost & timeline with you. 

If you are working with a sales specialist on a customized order, they will provide you with the best available shipping methods. 

Some important things to note: 

• It is the responsibility of the customer to provide accurate shipping information. If an incorrect address is provided and the package is returned to us, the customer may be responsible for additional shipping charges.
• Please note that unforeseen circumstances such as weather conditions or logistical issues may cause delays.
• Our delivery partners will attempt to deliver the package to the provided address. If no one is available to receive the package, they may attempt redelivery or leave a delivery notification for further instructions.
• In the rare event of non-delivery, please contact our customer support team within 1 business day of the estimated delivery date, and we will investigate the issue promptly.
• For international orders, customs duties, taxes, and import fees may apply. These charges are the responsibility of the customer and are not included in the product or shipping costs.
• If your package arrives damaged or is lost during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and facilitate a replacement or refund if necessary.
• We shall not be liable for any delay or failure to perform our obligations under these terms and conditions due to circumstances beyond our reasonable control, including but not limited to acts of nature, government restrictions, or labour disputes.

Please note that the pricing on our website is at EQP (End Quantity Pricing) and for standard imprinting production time which is about 5 business days.

Please use the "Get A Quote" form to get the quote for your required quantity and our sales team will get back to you within an hour. For any urgent quote requests, feel free to call us at +1 (888) 994-4438.

All prices listed are subject to change, depending on availability, imprint/decoration needs, colours, sizing, and timeline of the project.